We offer worldwide shipping. Orders are dispatched within 1–2 business days. Please note that we do not deliver to P.O. boxes. While we do our best to ensure timely dispatch and delivery, Ivylee Copenhagen cannot be held responsible for delays or lost orders due to circumstances beyond our control. The chosen courier's tracking number is noted on the invoice.
During promotional events like the online Archive Sale, please expect longer delivery times.
Denmark (DK)
For parcel shop deliveries, the package must be collected within 7 days. If not picked up in time, the return shipping cost will be deducted from the refunded amount.
Shipping costs are calculated at checkout.
European Union (EU)
For parcel shop deliveries, the package must be collected within 7 days. If not picked up in time, the return shipping cost will be deducted from the refunded amount.
Shipping costs are calculated at checkout.
Non-EU Countries
For deliveries outside the EU, shipping costs are calculated at checkout and added to your order.
Duties & Taxes:
**Important Information About Freight Costs to NON-EU countries**
International orders may be subject to import duties and taxes. As international freight costs are currently very high, we strive to provide our customers with the best possible options. At the moment, we offer two delivery solutions for non-EU countries, ensuring the best pricing and service. Both options are available at checkout.
DAP (Delivered at Place) – Home Delivery:
The checkout freight cost covers shipping ONLY. Customers must cover any applicable taxes, duties, or import fees.
DDP (Delivered Duty Paid) – Home Delivery:
The checkout freight cost covers ALL charges, ensuring no extra fees upon delivery.
If you have any questions, feel free to reach out to our customer service team at ivylee@ivyleecopenhagen.com.