Shipping Information

We accept returns or exchanges of orders shipped between 1/12-2020 and 27/12-2020 until 13th of January 2021.

Returns and exchanges are only possible if the item is returned in the same condition as when received.

If you place your order before the following dates, we will do our best for you to have your item before the holidays.

Denmark - 20th December
Europe - 15th December
Rest of World - 15th December

Last call before the New Year, place your order on following dates:

Denmark - 22th December, before 12.00AM
Europe - 20th December
Rest of World - 18th December, before 12.00AM (ECT)

**Note that the above dates are based on delivery estimates and therefore not guaranteed.

We offer worldwide shipping. For delivery shipped to EU and non-EU contries the freight cost will calculated upon checkout and added to your order. We offer free delivery in Denmark on all Ivylee Copenhagen products.

Orders are sent from our Headquarter in Copenhagen with GLS home delivery or UPS.

Items will be shipped out as soon as possible after we receive a verified payment. Please allow 2 to 5 business days within EU and 5 to 10 days outside EU to receive your package. Note that we do not deliver to a PO Box. While we do everything within our power to ensure your order is dispatched and delivered on time, Ivylee Copenhagen cannot be held responsible for any late delivery or loss of orders due to circumstances beyond our control.

Please note that if you are shopping from a non-EU country, local import charges (customs duty and taxes) may occur depending on your region or country.
If you have any further enquiries regarding the shipping of your order, emails us at: